In October 2023, WhatsApp banned over 75 lakh Indian accounts. Find out why

In October 2023, WhatsApp banned over 75 lakh Indian accounts. Find out why

WhatsApp has published its monthly report, which includes information on user complaints and the steps taken to address legal or service agreement breaches in India. During the designated timeframe, WhatsApp blocked 7,548,000 accounts in India.

With respect to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, WhatsApp has published its monthly report, which includes information on the steps taken to address user grievances and breaches of WhatsApp's terms of service or Indian laws. has vanished. October 1, 2023, to October 31, 2023 is the time frame covered by the report.

The instant messaging platform report from Meta highlights the company's emphasis on prevention and provides specifics on abuse detection technologies that function at various phases of an account's lifespan. In India, WhatsApp blocked 7,548,000 accounts in the allotted time, with 1,919,000 of those accounts being permanently banned prior to any user complaints.

The instant messaging platform states that details on the kinds of complaints that are received and the actions taken are available in the area dedicated to user complaints.

During the time under consideration, WhatsApp reportedly received 9,063 complaints in total. Reports on "ban appeals" (4,771) accounted for the bulk of the subjects, with additional reports covering "account support," "other support," "product support," and "security." Twelve accounts were suspended or reinstated out of the total number of complaints, based on the kind of complaint.

The report also lists the directives that WhatsApp got from the Grievance Appellate Committee (GAC), demonstrating that five orders were received in the same time frame and that each one was followed.

Remember that between September 1, 2023, and September 30, 2023, 7,111,000 WhatsApp accounts were banned. According to the WhatsApp study, 2,571,000 of these accounts were permanently banned prior to any user complaints being received.

The report states that the platform was issued six instructions by the Complaints Appellate Committee in September, all of which were fully followed. Furthermore, WhatsApp said that it received 10,442 user complaints in September in a number of categories, including 1,031 for account assistance, 7,396 for ban appeals, 1,518 for other help, 370 for product support, and 127 for security. consist of.