Visit the Verizon shop that is closest to you

Visit the Verizon shop that is closest to you

Make an appointment ahead of time to talk with a sales person and avoid the line at your neighborhood Verizon shop.

Verizon shops provide more than simply new phone and tablet sales. You may pay your payment and get help troubleshooting your device in a Verizon shop. Using the My Verizon app, you may manage the remaining appointments you've previously made in addition to checking in.

It all comes down to giving your customers the greatest possible experience and saving you time. You may plan an appointment in advance and come knowing you'll be scheduled to talk with someone right away following check-in, saving you from having to wait for a sales representative on a busy day.

There are three simple methods for scheduling a meeting:

To locate the closest store in your location, use the My Verizon app or the store finder on verizon.com. Options for making new appointments and managing ones that already exist will be shown to you. Just choose the relevant link and adhere to the directions.

Press the Appointment button located at the bottom of the home screen while use the My Verizon Mobile app. The alternatives that were previously described will then appear to you.

The Appointment section on the My Verizon Express panel of payment kiosks, which are accessible in certain Verizon Wireless locations, may be used to schedule an appointment if you're currently in the store.

The Advantages of Going to Your Local Verizon Store

Asking inquiries regarding upgrades, talking about your account, and getting assistance with troubleshooting your device are all best handled by stopping by a Verizon shop. A Verizon specialist may provide guidance on everything from learning the fundamentals of 4G LTE or 5G to getting started with the latest iOS. To begin, all you have to do is register.

The sales representatives at your neighborhood Verizon Wireless shop are available to assist with any issue or query. Additionally, the Insurance & Repair page has helpful information on lost, stolen, and damaged device information if you're seeking for online help.

Does Verizon allow me to return my Fios router to a store?

Returned Fios equipment is often not accepted at Verizon locations. Here is additional information about returning Fios equipment.

Do Verizon repair phones on-site?

Typically, a Verizon shop can only do basic diagnostics on a phone in order to "fix" it. You may buy a gadget Protection Plan to help replace, repair, or insure your gadget in order to safeguard it. On the other hand, certain nearby phone repair companies may assist you schedule appointments with Verizon stores.

Does Verizon have reconditioned phones available in-store?

New phones are often sold in Verizon shops. You may browse our selection of certified pre-owned appliances for sale here if you're interested in acquiring one.

Safety for both customers and employees

To improve the safety of both customers and employees, Verizon has implemented several in-store improvements, such as plastic dividers, social-distancing indicators, and touchless checkout. Find out more about Verizon's reaction to COVID-19.