LinkedIn's return policy

The refund policies for pay-per-action goods, specific LinkedIn learning courses, and different forms of LinkedIn Premium memberships are covered in this article. 

It's important to understand

To submit your refund request, click the link on the New experience page of the LinkedIn Admin Center if you find your subscription listed there.

Request for Refund

If you think you qualify for a refund, use this link to file a request via the LinkedIn page.

higher-end subscriptions

Recruiter Lite, Sales Navigator, LinkedIn Learning, Premium Career, Premium Business, Premium Company Page, and LinkedIn Premium memberships may all be refunded within seven days of the subscription's charge date if no premium use is used. All of your Premium services, including InMail messages, will expire at the conclusion of your paying cycle if you decide to discontinue your Premium membership.

Observations:

If you bought your membership using the LinkedIn iOS app, please get in touch with Apple to discuss refunds and cancellations. Apple is required to provide all iOS refunds. The No Thanks, Continue option must be clicked in order to communicate via email or chat with an Apple support representative.

Pay-per-action merchandise

Pay-per-action goods impose fees on each application, click, impression, etc. These items include, for example, LinkedIn Ads, Sponsored Jobs, and any other product where you're paid per action. All activities that are provided and paid for are not returnable.

Individual classes on LinkedIn Learning

We provide customers who buy individual LinkedIn Learning courses a 30-day return guarantee. But after the first month, there are no refunds for the courses. Unless otherwise noted before checkout, courses will normally be accessible for as long as you maintain your LinkedIn account. Rarely, we may have to discontinue certain courses due to legal issues or other factors. Without providing a refund or an exchange, we have the right to revise our courses.

Refunds may be available to you based on the legislation in your area. If you're utilizing our services for yourself rather than a company, for instance:

We will terminate your membership with one month's notice if you reside in Denmark or the Netherlands, and we'll reimburse any unused portion of your subscription time.

Within 14 days of the subscription start date, EU citizens are eligible for a complete refund. 

Note: The commencement of the subscription service marks the beginning of this 14-day term. There won't be any costs associated with a refund since, for instance, if you signed up for a one-month free trial, the term starts on the first day of your trial.

If you reside in Germany, we will reimburse any unused portion of your membership term after giving one month's notice of cancellation (not including the first year of an annual subscription).

In accordance with the terms and conditions of your agreement with your bank, you are eligible for a refund from your bank if you made a purchase using a Single Euro Payments Area (SEPA) direct debit. Within eight weeks of the day your account was debited, you may request a refund for SEPA direct debits.

You may submit your account for review if you think your circumstances justify an exemption.

FAQ for premium accounts

Depending on their needs, users may choose from a variety of paid or Premium memberships offered by LinkedIn. View some commonly asked questions about the purchase of LinkedIn Premium.

What kinds of LinkedIn accounts are there?

We provide both a Basic account, which is free, and Premium memberships, which are free to try for a month.  

The benefits of the many Premium memberships we provide are as follows: 

You may advance in your career and get employed with the aid of Premium Career. 

Sales Navigator aids in lead generation and customer acquisition. 

Talent is easier to locate and recruit with Recruiter Lite. 

With Premium Business, you can grow your company and get in-depth business insights. 

With a Premium Company Page, you can increase the number of LinkedIn users who become clients for your company and make your Page stand out. We may not have given you access to the Premium Company Page just now, as we are progressively releasing it.

LinkedIn Learning facilitates the acquisition of new skills and skill improvement. 

Find out more about the distinctions between premium and free LinkedIn accounts. 

Which billing cycle is available?

You may select between a monthly or yearly paying cycle for your premium account. The conclusion of each payment cycle will see the renewal of your membership. Details about billing due dates may be found on the Manage Premium account page. Find out more about the billing cycle and payment options. 

How can I make changes to my payment details?

The Manage Payment Methods area of the Premium Subscriptions Setting page allows you to add, amend, or remove payment information if you have bought Job Postings, InMail credits, or Premium subscriptions. Find out how to make changes to your payment details. 

How is my Premium account managed?

To see all Premium features and manage your LinkedIn Premium membership, go to the My Premium page on the LinkedIn desktop site or mobile app. You may check your subscription status, InMail message credits, Premium insights, and other Premium profile settings on the My Premium page. Find out how to handle account management for Premium. 

How can I end my membership in Premium?

You may only cancel your LinkedIn Premium membership via the LinkedIn desktop website or the LinkedIn mobile app on an Android smartphone if you signed up straight through LinkedIn (desktop or mobile web). 

Members may choose to arrange cancellation for the next payment cycle at this time. Should you need to immediately terminate your Premium membership, please get in touch with LinkedIn customer service. 

Find out how to end your membership to LinkedIn Premium. 

Users of iOS: You are unable to cancel a LinkedIn Premium membership that you bought via iTunes directly on LinkedIn due to Apple's privacy restrictions. You may start the canceling procedure on the LinkedIn desktop or mobile app if you purchased your Premium membership via iTunes or the App Store. To finish the procedure, you'll be sent to the iTunes membership management settings page. Find out how to terminate your iTunes-purchased LinkedIn Premium membership. 

Note for Android users: You can cancel your LinkedIn Premium subscription using the LinkedIn desktop site, LinkedIn mobile app, Google Play desktop, or Google Play mobile app if you bought it on an Android device through the Google Play Store. Find out how to cancel a Google Play Store-purchased LinkedIn Premium membership. 

What is the return policy for LinkedIn Premium?

A refund is available for LinkedIn Premium memberships, including Premium Career, Premium Business, LinkedIn Learning, Recruiter Lite, and Sales Navigator, within seven days after the subscription's charge date if no Premium use is made. All of your Premium services, including InMail messages, will expire at the conclusion of your paying cycle if you decide to discontinue your Premium membership. Study up on Linkedin's return policy. 

I have a LinkedIn Premium membership; may I reduce it?

You have the option to switch to a plan that better meets your requirements and lower your Premium membership from your current one. Only the LinkedIn desktop website offers this functionality. Only those who have a subscription to Premium Business, Sales Navigator Core, or Sales Navigator Advanced (with a single active seat) may reduce their Premium membership via the LinkedIn desktop site. Find out how to cancel your Premium membership.  

When my free Premium trial expires, will I get a notification?

Seven days before your free trial on any subscriptions bought via the Linkedin desktop site expires, we will send an email to the main email address associated with your LinkedIn account. Find out more about the notice of the Premium free trial expiry.  

What function does Open Profile offer?

Anyone on LinkedIn may reach a Premium member for free with the Open Profile Premium function, even if they are not in the sender's network. The complete profiles of Premium members who have activated Open Profile are visible to all LinkedIn users. Discover how to control the settings of your open profile. 

Where can I find out more about subscribing to LinkedIn Premium?

If you’d like to learn more about LinkedIn Premium memberships, please join us and attend a free live webinar. We will provide you with information on LinkedIn's Premium Career, LinkedIn Learning Premium, Premium Business, Recruiter Lite, and Sales Navigator Core accounts, along with a live demo and live Q&A, based on the package you choose. Find out more about LinkedIn Premium's instructional webinars.