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Today is the final day of Paytm Fastag. Here's how and why it matters to deactivate it so you can obtain a refund

Today is the final day of Paytm Fastag. Here's how and why it matters to deactivate it so you can obtain a refund


In order to avoid penalties and toll fee increases, the NHAI has recommended Paytm Fastag customers to switch banks by March 15. To guarantee a seamless transfer, comprehensive instructions for deactivation, refund, and status checking are offered.


For customers of Paytm Fastag, the National Highway Authority of India (NHAI) has released a new advice. As stated in the advice earlier this week, the NPCI has requested that users of Paytm-issued FASTags switch to other banks by March 15 in order to guarantee smooth toll payments when driving on national roads throughout the nation and prevent penalties and doubled toll charges. requested.


This follows the Reserve Bank of India's January 31 ban on Paytm Payments Bank.


The central bank requested that PPBL cease taking new deposits for client accounts, Fastag, and other services as part of the limitations placed on the company. Subsequently, the NHAI also took Paytm Payments Bank from the Fastag issuing banks' roster.


Why is it crucial to deactivate your Paytm Fastag account?


RBI explained that there is no interoperability with Paytm Fastag. Users will thus need to move them to a different account. Furthermore, not every Fastag is transferable. A car may only have one active Fastag as per NHAI's "One Vehicle, One Fastag" regulation. This implies that before buying a new one for their car, Paytm Fastag customers would need to deactivate their current one.


Here is our detailed tutorial if you're wondering how to deactivate Paytm's Fastag and get a refund:


How to ask for the deactivation of Paytm Fastag


Turn off Paytm Fastag by calling 1800-120-4210.

Add the Vehicle Registration Number (VRN) or Tag ID to the conversation, along with your registered cellphone number.


In order to submit a deactivation request, follow the complete procedure.


Go to Paytm → Help & Support → Fastag → Need Help as an alternative. Next, submit the request for deactivation.


How to get a reimbursement


Upon processing of the deactivation request, you will get an immediate reimbursement in your associated wallet. This covers the remaining sum in addition to a 150 rupee security deposit. It is not necessary to submit a further refund request.


How to verify the status of a refund


Visit Paytm → Support & Help → Fastag → Need Assistance


Select the disable Fastag option.


You'll get an automatic answer on Fastag's deactivation and refund status.


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