How can a FASTag account be deactivated?

How can a FASTag account be deactivated?

Since its launch, FASTag has transformed India's highway travel environment. Even while there are several of advantages, such as a more convenient toll booth experience, cashless transactions, and fuel savings, there are times when you may wish to delete your FASTag account.

We'll walk you through the easy procedure of deleting your FASTag account in this blog. After reading this blog, you should be able to find the option to terminate or deactivate your FASTag account on the designated platform, log in, and follow the on-screen instructions, which could involve filling out a deactivation form. As.

After completing these procedures, you will be able to verify your request for deactivation and take advantage of the simplicity of maintaining your FASTag account. In addition, we will guide you through the FASTag reactivation procedure. Now let's get going!

How does Fastag work?

The National Payments Corporation of India (NPCI) created the radio frequency identification (RFID) technology known as FASTag. You may drive past toll plazas and make digital payments with this passive tag placed to your car's windshield, doing away with the need to stop at toll booths.

The Government of India is expected to receive ₹50,855 crore in toll revenue in 2022 with over 6.4 million FASTags issued by January 2023. Compared to the prior income of ₹34,778 crore, or an increase of almost 46%, this is a substantial gain. Collection of tolls in 2021.

In addition to making toll payments easy, it serves as your financial record, keeping track of all the recharges and toll payments you make with this practical electronic payment option.

Why is it crucial to cancel your Fastag account?

In a few situations, deactivating your FASTag account might be helpful to avoid unwanted usage and possible financial consequences. The following are some of the main reasons for why it's crucial to cancel your FASTag account:

1. Transferring or selling the ownership

It's crucial to cancel your FASTag account associated with your car when you sell it or transfer ownership.

If you don't, the new owner could use your FASTag account going forward, which might result in charges going through that aren't permitted.

2. Lost or damaged fastag

It's crucial to cancel your account right once if your FASTag is misplaced or broken in order to stop any abuse.

This will prevent fraudulent transactions from accessing your connected bank account or prepaid wallet.

3. Modification of the car's registration

It is essential to deactivate your previous FASTag account and create a new one with the most recent registration information if your vehicle's registration has changed as a result of a transfer or for other reasons.

By doing this, you may be sure that tolls are correctly associated with your current car registration.

4. Steer clear of duplicate charges

Deactivating any FASTags associated with your car that are no longer in use will stop duplicate toll costs from being taken out of your connected accounts.

How do I cancel my Fastag account?

It is simple to deactivate your FASTag account, and you may do it online or offline. Below is a thorough explanation of every technique:

Deactivation online via the FASTag issuer's website or application

Go to the FASTag issuer's app or website.

This might be the website of your bank or any online retailer where you bought your FASTag.

Enter your login information to access your FASTag account.

Find the "Deactivation" menu item.

Navigate to the "Account Management" or "Service Request" area to see the deactivate option for your FASTag account.

Choose the FASTag account that you want to terminate.

To start the deactivation procedure, adhere to the on-screen directions.

It's possible that more information may be required for verification.

Examine the information thoroughly and sign off on your request to have your FASTag account disabled.

You will get an email or confirmation message after deactivation that your FASTag account has been closed offline.

Now that you are aware of the internet techniques for deactivating your FASTag account, let's examine the offline procedure:

Go to a Point of Sale (POS) facility that provides FASTag services, including a bank branch, gas station, or toll plaza.

Tell the customer support agent that you want to cancel your FASTag membership.

Give the FASTag you want to deactivate your car registration number or your FASTag ID.

For verification reasons, provide your identification documentation, such as your PAN card or Aadhar card.

The customer support agent will help you initiate the deactivation procedure.

You will get a confirmation message or receipt after deactivation that your FASTag account has been closed.

In addition to these ways, you may use the National Payments Corporation of India (NPCI) website to access your FASTag account.You are able to see the status. Here's how to do it:

Check out National Payments Corporation of India's (NPCI) official website.

Check out the website's FASTag area.

Select the option to cancel your FASTag membership.

Give your car registration number or FASTag ID, whichever is associated with the FASTag you want to deactivate.

To continue with the deactivation procedure, adhere to the on-screen directions.

Enter the special captcha code.

Examine the details and verify that you really want to delete your FASTag account.

You will get a confirmation email or message after deactivation that your FASTag account has been closed.

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How may FASTag be disabled for various service providers?

There are variations throughout service providers when it comes to deactivating your FASTag account. The table below illustrates the process of deactivating your FASTag account for several service providers.

How to terminate a FASTag account quickly

Deactivating a FASTag account online via the website or mobile app of the FASTag issuer is the quickest and most simplest method to end it. This solution eliminates the need for actual paperwork submission and queue waiting, making it significantly quicker than deactivating offline at the POS location.

Furthermore, you may deactivate your account online from the comfort of your home at any time of day or night. However, the offline deactivation procedure is time-consuming and restricted to the POS location's business hours.

After a Fastag account is closed, how can I open it again?

Contrary to popular belief, reopening a closed FASTag account is simple. You may do this offline or online. Here's a brief explanation of each technique:

internet reactivation

Go to the bank's or service provider's website or app to see your FASTag.

To access your FASTag account, log in using the login credentials you registered.

Reactivate your FASTag account by going to the "Account Management" or 

"ServiceRequest" section and selecting the appropriate option.

Choose the FASTag account that has to be reactivated.

To start the reactivation procedure, adhere to the on-screen directions.

It's possible that we'll require further information from you for verification.

Examine the information thoroughly and sign your request to get your FASTag account reactivated.

You will get an email or confirmation message after the reactivation verifying your FASTag account has been reopened.

reactivation offline

Visit any point-of-sale (POS) that provides Fastag services, including a bank branch, gas station, or toll booth.

Tell the customer support agent that you want to have your FASTag account back.

Give the FASTag you want to reactivate your FASTag ID or the car registration number linked to it.

For verification reasons, provide your identification documentation, such as your PAN card or Aadhar card.

The customer support agent will help you initiate the process of reactivation.

You will get a confirmation message or receipt upon completion of the reactivation, which will validate the reopening of your FASTag account.

Additional Details Prior to reactivating your account, you must pay off all outstanding balances associated with your FASTag account that existed before it was canceled.

Reactivation costs for reopening a FASTag account might apply in certain 

circumstances and vary according on the FASTag issuer.

Before using your FASTag account to pay toll, you must recharge it once it has been renewed.

It is advisable that you get in touch with your FASTag issuer immediately if you have any queries or concerns regarding reactivating your account.

In summary

Ultimately, handling your FASTag account—whether it be for reactivation or deactivation—is a simple procedure with a variety of choices to fit your needs. The instructions provided in this blog will enable you to conveniently manage your FASTag account, guarantee money security, and stop fraudulent use whether you're online or not.

In situations such as selling your car or losing your tag, deactivating your FASTag is crucial to avoid being charged unnecessarily. Conversely, reactivation offers you freedom and control over your toll transactions and is a simple procedure.

Recall that deactivating your FASTag account online is the quickest and most convenient method to do it. Keep yourself informed and take advantage of the FASTag revolution's convenience of handling your highway driving experiences.

queries to pose

What happens if my FASTag account is canceled and there is still money owed?

It is crucial to pay off any remaining amount on your FASTag account before reactivating it if there is any after you shut it. Ensure that any outstanding payments are made in order to avoid any issues with the reactivation procedure.

How can I give up and acquire a new Fastag?

Give up your current FASTag.Visit a Point of Sale (POS) establishment that provides FASTag services, such a bank branch, gas station, or toll plaza, to enroll and get the new FASTag. Tell the customer support agent that you plan to return the old FASTag and that you will be buying a new one by following their instructions.

Q. Is it feasible to move the Fastag balance across banks?

Transferring FASTag balances across banks is not feasible. Every FASTag is associated with a certain bank or issuer, and the accounts' corresponding balances are connected to them. You will most likely need to terminate the current account and get a new FASTag from the new bank if you switch banks.

Can I use two accounts with Fastag?

No, having two FASTag accounts for the same car is not recommended. Difficulties may arise from this, such as multiple toll costs. To ensure seamless and hassle-free transactions at toll plazas, maintain your connection to the Fastag account that is associated with your car.