In the midst of a CCPA inquiry, Amazon removes "Shri Ram Mandir Ayodhya Prasad" candies
In the midst of a CCPA inquiry, Amazon removes "Shri Ram Mandir Ayodhya Prasad" candies
The Central Consumer Protection Authority, or CCPA, has sent a notice to Amazon asking it to reply to the sale of confections on www.amazon.in under the name "Shri Ram Mandir Ayodhya Prasad" throughout seven days.
The Confederation of All India Traders (CAIT) filed a complaint, which led to the action, alleging that Amazon engaged in dishonest business activities by passing off sweets as "Shri Ram Mandir Ayodhya Prasad."
Amazon has taken down candies marketed as "Shri Ram Mandir Ayodhya Prasad" after receiving a notification from the Central Consumer Protection Authority (CCPA).
Products like "Ghee Boondi Laddu," "Khoya Khobi Laddu," "Raghupati Ghee Laddu," and "Desi Cow Milk Peda" are highlighted.
The Central Consumer Protection Authority (CCPA) has notified us of an investigation into deceptive product claims and breaches by some dealers. We are responding appropriately to these postings in the meantime in line with our policy. a representative at Amazon said.
The business further said that, in compliance with relevant Indian laws and Amazon's rules, vendors, not Amazon, list and sell goods to consumers on Amazon.in, a third-party marketplace.
The Central Consumer Protection Authority, or CCPA, has sent a notice to Amazon asking it to reply to the sale of confections on www.amazon.in under the name "Shri Ram Mandir Ayodhya Prasad" throughout seven days. The Consumer Protection Act of 2019 may require the taking of required action if a response is not received within the allotted time.
The CCPA emphasized that allowing the online sale of food products with false claims deceives customers about the true attributes of the product in accordance with the Consumer Protection (E-Commerce) Rules, 2020.
The Confederation of All India Traders (CAIT) filed a complaint, which led to the action, alleging that Amazon engaged in dishonest business activities by passing off sweets as "Shri Ram Mandir Ayodhya Prasad." Chief Commissioner Rohit Kumar Singh of the CCPA has voiced concerns about food goods being sold online that are misrepresented and deceive customers about their true contents.
According to him, this method may persuade customers to base their purchases on false information, which is against the Consumer Protection (e-Commerce) Rules, 2020, which prohibit unfair trading practices by online retailers.
