Apple acknowledges that a problem and a few apps are to blame for the overheating of iPhone 15 models
Apple acknowledges that a problem and a few apps are to blame for the overheating of iPhone 15 models
Following allegations that some of its new iPhone 15 models are overheating, Apple is developing a software remedy.
According to the business, the current overheating issues do not pose a safety risk and will not have an influence on the performance of affected iPhone models in the long run. The fact that components within iPhones have internal safeguards to assist reduce temperature if it rises too high was also underlined.
Apple also disclosed to CNN that a number of factors are heating up for its next-generation range. Following the September 22 release of the newest iPhones, user complaints began to surface.
According to a statement from Apple to CNN, "We have identified a few conditions which can cause iPhone to run warmer than expected."
First, some newly upgraded third-party programs may overheat, "overload the system," according to the business. Instagram, Uber, and the racing arcade game Asphalt 9 are among these apps.
According to a statement from Apple, "We're working with these app developers on fixes that are in the process of rolling out."
It said that it had found a fault in iOS 17 that was affecting some users and intended to release a software update to fix it. Regarding the release date of the repair, it provided no comments.
Additionally, Apple warned that due to "increased background activity," the device may feel warmer in the days immediately following setup or restoration.
Users are cautioned on Apple's support page that utilizing graphically demanding apps, streaming high-definition video, and wirelessly charging a device can cause it to become hotter.
According to the company's website, "These conditions are normal, and that the gadget will return to a regular temperature when the process is finished or when you finish your activity." "You can continue using your device if it doesn't show a temperature warning."
The announcement comes as the 15-inch iPhone seems to be in high demand. Prior to launch day, experts at companies like Wedbush Securities claimed that pre-orders for the iPhone 15 were doing better than anticipated, with strong demand for its high-end iPhone 15 Pro products, particularly the Pro Max. For a number of Pro models, delivery and shipment dates have been moved to late October to mid-November.
The launch of the new iPhones coincides with Apple reporting in August that third straight quarter of declining sales. As fewer people are updating their smartphones, the third quarter's revenue for the iPhone was $39.7 billion, a 2% year-over-year fall.
Wedbush estimates, however, that approximately 250 million iPhones haven't had an upgrade in more than four years. This year, customers might finally upgrade due to improvements made to the CPU, camera, and charging mechanism as well as discounts from cell carriers.
Starting prices for the iPhone 15 Pro are $1,099 and $1,199, respectively. The iPhone 15 and iPhone 15 Plus, Apple's entry-level iPhones, are priced at $799 and $899, respectively.
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