PNB New Rule: Attention Customers! If you don't follow the new guideline, each ATM withdrawal will cost you Rs. 10 plus GST

 PNB New Rule: Attention Customers! If you don't follow the new guideline, each ATM withdrawal will cost you Rs. 10 plus GST

PNB Update: PNB customers are only going to be able to use the ATM if there is money remaining; otherwise, a fee will need to be paid.

PNB ATM Transaction Fees: The public sector Punjab National Bank's account customers have terrible news. If you don't have enough money in your bank account and try to use an ATM to withdraw money and the transaction fails because there isn't enough money in your account, PNB will charge you a penalty fee of Rs. 10 plus GST. The new regulation will go into effect on May 1, 2023.

This information was provided by Punjab National Bank in a website notification. The bank has informed its clients that beginning from May 1, 2023, a fee of Rs 10 + GST would be applied if a domestic ATM transaction fails due to insufficient funds. Customers of Punjab National Bank are already receiving SMS notifications regarding the fees that will be assessed for unsuccessful ATM transactions. The bank's account holders are regularly receiving this message.

Even when you have enough money in your account, PNB has created guidelines to address this issue for consumers if the transaction from the ATM fails. based on the PNB website.

1. Within seven days of receiving the complaint, the issue will be resolved if an ATM transaction fails.

2. If the complaint is filed within 30 days after the transaction, compensation at the rate of Rs. 100 per day would be granted for the delay in resolution.

3. PNB customers can phone the client service centre at 0120-2490000 or the toll-free numbers 1800180222 and 18001032222 to make an inquiry if an ATM activity goes wrong.

Customer satisfaction surveys are also being conducted by Punjab National Bank. You can take part in this survey and express your opinion regarding PNB's services by going to the company's website. You can also express your satisfaction with Punjab National Bank's services.