Huge News: New Post Office Service! PPF, NSC, SSY, and other post office schemes now have a new service from the post office.
The Indian Post Office recently introduced a new Interactive Voice Response (IVR) service for the convenience of its tens of millions of consumers. Consumers can use their phones to access this service.
Customers can utilise this service to collect interest on investments, ban ATM cards, issue new cards, and acquire information about PPF, NSC, among other things. Several thousands of people in the country's rural areas will benefit from this service. Via their mobile number, they will be able to quickly obtain the relevant information.
issued a toll-free number
In order to use this service, India Post has also provided a toll-free number. You may now access extensive information regarding IVR for PPF, NSC, Sukanya Samriddhi, and other programmes from this location. The user must do this by dialling 18002666868, India Post's toll-free number, from his registered mobile number.
Owners of savings accounts may also use
Consumers who have savings accounts with the post office division may use the IVR service as well. They will have access to all options in this. Information will be provided to customers in Hindi and English. Customers can access this page to view their account balances. They must press the number five to do this. To block the card, press 6 on your keyboard. The card number must then be entered. The account number must then be provided.
also suitable for ATM
In order to get ATM information, press 3. Press 2 to use the new ATM. You must hit in order to update the card's PIN. Asterisk (*) for previous menu and hash (#) for repeat choice. For more information about products that save posters, press 4.
What is an IVR system?
A telephone system with voice commands is called interactive voice response. This allows for consumer interaction. Banks and many other customer service organisations utilise it. Customers don't need to visit the branch because the answers to their questions can be found on the phone.
