Air India CEO Campbell Wilson asks employees to report any inappropriate behavior on board even if the matter is resolved

 

While the story is more complex than reported, there are clearly some lessons we can and should learn, CEO Campbell Wilson told employees in internal communications.

Air India CEO Campbell Wilson in an internal communication asked employees to report any inappropriate behavior on board the aircraft to the authorities at the earliest, even if the matter appears to have been resolved.

In an internal communication with staff, Wilson reflected on the urinating incident, saying that "the repulsion felt by the affected passenger is completely understandable and we share his distress", reports news agency PTI. Huh."

He added, "While the story is more complex than is being told, there are clearly some lessons we can and should learn."

“Most importantly, if an incident on our aircraft involves inappropriate behavior of this magnitude, we must report it to the authorities as soon as possible, even if we genuinely believe that the parties involved in the matter An agreement has been reached."

"This also applies in the case of passengers who meet the threshold of 'uncontrolled'," he added.

As per the latest update, a Look Out Circular (LOC) has been issued against the accused, who allegedly urinated on his female co-passenger on an Air India flight, to prevent her from leaving the country. In another update, so far only 4 crew members have joined the investigation. Others are to join the investigation today. According to a Delhi Police statement, "A team of Delhi Police reached Mumbai to meet a relative of accused S Mishra in connection with obtaining information about the accused."

Police said the accused, Shankar Mishra, is the vice-president of the India chapter of an American multinational financial services company headquartered in California. A senior police officer said, "Mishra is a resident of Mumbai. We had sent our teams to his known locations in Mumbai, but he was absconding. Our teams are trying to trace him."

Ten days after the shocking incident of urinating on a New York-Delhi Air India flight on November 26, another case of an inebriated male passenger allegedly urinating on the blanket of a female passenger is reported on the Paris-Delhi sector. But no punitive action was taken after he gave a written apology, officials said on Thursday.

The incident took place on December 6 in Air India flight number 142 and the pilot of the aircraft reported the matter to the air traffic control (ATC) at the Indira Gandhi International (IGI) airport, following which the male passenger was apprehended, he said. , It is not yet known in which class the passengers were traveling.

The aircraft landed in Delhi at around 9:40 am and airport security was informed that the male passenger was "under the influence of alcohol and was not following the instructions of the cabin crew and later threw himself on the blanket of a female passenger". Pissed off", airport officials told news agency PTI.