• Passengers said that they had to wait for two to three hours at the evacuation area before the final departure of the flight.
There was chaos at the IGI airport in the national capital Delhi on Saturday and passengers took to Twitter to share their ordeal. Several netizens tweeted pictures of Delhi airport's Terminal 3, where long queues can be seen during security checkpoints. Besides, disorganized checking in and overcrowding in lounges showed the laxity of the airport authorities. IGIA, also the largest airport in the country, has three terminals – T1, T2 and T3. All international flights and some domestic services operate from T3. Passengers said they had to wait for two to three hours at the evacuation area before the final departure of the flight.
Consequently, the Ministry of Civil Aviation has started discussions with domestic airlines to address the overall congestion at Delhi airport.
Yesterday, senior officials of the Ministry visited Terminal 3 of Indira Gandhi International Airport (IGIA) to inspect passenger movement and baggage check posts, among other aspects. Officials said discussions are also on with airlines to reduce the number of flights during peak hours at the three terminals. He said that efforts are being made to start 14 flights at T3, 11 at T2 and 8 at T1 during these hours.
Tennis player Rhea Bhatia shared a chaotic scene at the Delhi airport on Twitter and wrote, "Been here for the last 30 minutes and still haven't reached the halfway point security check line at T3, Delhi airport. What's up?" Used to be?".
Been here for the last 30 minutes and still haven't reached the halfway point through the security line at T3, @DelhiAirport
— Riya Bhatia (@riyatennis) December 8, 2022
Writer Brahm Chellani also highlighted how services at the Delhi airport were paralyzed due to long queues.
Tagging Union Aviation Minister Jyotiditya Scindia, the author wrote, "Delhi airport is becoming one of the most disorganized and frustrating airports in the world for international travel, with extremely long lines before immigration and security. Politicians And senior bureaucrats don't see night visions." There is chaos as they use VIP facilities".
Delhi airport is fast becoming one of the world's most disorganized and frustrating airports for international travel, with extremely long lines before immigration and security. Politicians and senior bureaucrats do not witness the night's chaos as they use the VIP facilities. @JM_Scindia
— Brahm Chellaney (@Chellaney) December 9, 2022
A Twitter user compared the situation at the Delhi airport to the fish market.
Delhi airport is just crazy... It looks like a fish market, sloppy queues at every level and uncooperative @airvistara staff
They didn't let me board the flight even though I reached 1.5 hours before
— Ashu Tomar 🇮🇳 (@ashutomarbhan) December 10, 2022
Many other netizens were angry at the airport authority and the central government.
"Flying out of T3 in Delhi has become a nightmare... Security queues break out for hours, tray fights, and more. Why can't airports increase human/infrastructure capacity to deal with the increase in traffic?" Twitter user Rajesh Sahni wrote.
Boarding a flight from T3 in Delhi has become a nightmare... with security queues breaking out for hours, tray fights and more.
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